Software Licensing Services FAQ

What are the relationships between Department Liaison, Co-Liaison, Technical Contact and Primary User?
The Department Liaison manages the supervision of the license in the department. The Liaison designates Co-Liaisons, Technical Contacts and Primary users associated to the licensing. The Co-Liaison assists the Liaison with managing the license. The Co-Liaison has access to the same information as the Liaison. The Technical Contact is designated to have download access to installation materials. License keys are provided to the Technical Contact by the Liaison or Co-Liaison. The Primary user is assigned to a license. In most cases, Primary users have no access to installation materials or license keys unless the agreement allows Home Use agreement.

The Primary user would reach out to their Liaison and Co-Liaison with regard to licensing issues. Technical Contacts may be consulted regarding the functioning or installation issues regarding the software. The Liaison and Co-Liaison would reach out to Software Licensing Services regarding the software licensing issues or access to additional resource from the vendor. Technical Contacts would reach out to Software Licensing Services if they cannot access materials. However, this should only happen once the Liaison has submitted a request for the Technical Contact to have access to those materials.
What is a Department Liaison?
Each department is requested to designate an employee to act as a Liaison (License Manager) between the department and Software Licensing Services (SLS). The Liaison should be a full-time employee of the University of Florida (not a student). The Liaison will be Software Licensing Services' point of contact with regard to the licensing ordered by the department. The Liaison is to ensure that: 1) the license is assigned to the correct User (Primary User), 2) access to the installation materials is restricted to approved UF personnel, and 3) licensing information is restricted.
The Liaison designates who is a Co-liaison, Technical Contact and Primary User of a license. More than one individual can be designated as a Liaison in a department. However, license(s) can only belong to one Liaison.
What is a Co-Liaison?
A Co-Liaison is an individual that is designated by the Liaison to have access to the Liaison's Dashboard to assist in the management of the department's licensing.
How do you designate a Co-Liaison?
The Co-Liaison's access to the Liaison Dashboard is designation by the Liaison using the Liaison Dashboard's Affiliates option. After the Liaison logs into the Dashboard, they will select the Liaison Dashboard menu and then the Affiliate option. From here, they can add a New Affiliate. The Co-Liaison would use the same option to access the Liaison's Dashboard.

What is a Technical Contact?
A technical contact is an individual that is part of the Computer support unit designated by the Department Liaison. The Technical contact assists with the installation of software within a department. The technical contact will be given access to the downloads, installation files, and instructions as necessary.
What type of licensing am I eligible for?
The software licenses can be broadly divided into Departmental, Faculty/Staff, and Student. Depending on your affiliation with the University of Florida, you may obtain the software licenses in the different ways.
Departmental: Software products offered for use on University of Florida owned Departmental Computers. This licensing is purchased through a designated license manager who is responsible for distribution of the software to primary users.
Faculty/Staff: Software products offered for home-use by University of Florida Faculty,Staff, and employees. Please note: Any students with an on-campus job, such as a teaching assistant, research assistant, or any position in an office, qualify for both employee and student licensing.
Student:Software products offered for home-use by University of Florida Students. A must be currently enrolled in class work to be designated as a student.
What are the different types of licensing?
The definitions of different types of licensing are shown below.
Site Licenses: Licenses owned by a single department or college. Users can run a software simultaneously. Licensing is restricted to the number of users using the particular software at one time, rather than the physical number of copies installed.
Lease Licenses: Licensing is owned for a particular period. For most licenses the period is one year, expiring on a particular maintenance end date. The listing of each products end date can be found under the schedules page. With some exceptions, the license period is not pro-rated for those entering into an agreement in the middle of the licensing period. During the renewal period there is an amount of time where new license purchases are grand fathered into the new period.
Perpetual Licenses: This is a license to use the software for an unspecified period of time. The license is paid for once and does not need to be renewed. Unless a maintenance agreement is available and purchased, the version of the software purchased can not be upgraded.
Single Workstation Licensing: This license is purchased for use on a single computer. If the software is no longer being used on a computer, the software can be removed from the original computer, and then installed on a new computer. Please update the computer and license information with Software Licensing Services when a computer changes.
Concurrent Licensing: Concurrent Uplift gives the department the right to use the product so that several workstations (computers) can access the program at the same time as long as the number of users never exceeds the number of concurrent licenses possessed. In most cases concurrent licensing is metered internally by a departments IT Staff. The department must maintain and use adequate verification or monitoring software to manage the concurrent usage.
Network Licensing: Network Licensing allows for the use of department licensing on multiple computers and, in certain cases, in a lab environment. Network Licensing uses metering software. Some software require metering internally from the department. The following Network Licenses can be metered through Software Licensing Services: Maple, Mathematica, Matlab, and Minitab.
How do home-use licenses work?
For most products, the primary user of a product that is installed on a computer at work, can also install and use the software on one secondary computer of the same platform at home or on a portable computer. However, the software can not be simultaneously used on both the primary and secondary computers.

For more information about the availability of home-use licenses for specific products, please see the home-use term's on that product's main page. Home-use licenses are not available